Terms Conditions Service Center | MIDCOM Data Technologies

Terms & Conditions EXPRESS Repair Centers

Terms & Conditions For EXPRESS Repair Center Service

All service center repairs are done at a FLAT (U.S Dollar) rate plus parts. We will always quote you first for any part(s) that are needed and ask for your approval. If no parts are required and product is repairable, repairs will be done at the quoted flat rate. All work is backed by a limited 60 day return to MIDCOM service center warranty. If we deem your product “un-repairable”, we will waive our Flat Rate labor charge – no risk to you. Customer is responsible for shipping costs to and from our National Service Center. MIDCOM is not responsible for damage caused by failure to securely package the equipment or damage occurred in transit.

Customer acknowledges that the repair process may result in the loss of data, including but not limited to, device configurations, network settings, and stored parameters. It is the sole responsibility of the Customer to back up all data and settings before shipping the product to MIDCOM Service Group. MIDCOM Service Group shall not be held liable for any loss of data, software, or configuration settings during the evaluation or repair process.

MIDCOM is NOT responsible for software loss due to part replacement. Please be sure you have a COPY of your software BEFORE you approve the repair quote.

Benefits of using our No-Fee Guarantee Service Centers for repair:

NO-FEE If we deem product “un-repairable” you don’t pay!
60 Day Guarantee on all parts and labor.
FLAT-LABOR RATE regardless of how long it takes to fix.

“We keep you running!” – Here’s how:

A low-cost “HOT” spare resource for Refurbished and Warranted Printers.
A great source for new printers from the major manufacturers.
Significant Money Savings with our Depot Repair Program.
Annual and Muli-Year Service Agreements with unlimited service calls.
Responsive Time & Material On-Site Service Calls.
A great way to cut down on costs with MIDCOM’s toner, standard labels and custom labels.

The MIDCOM Service Group ia a One-Stop Shop for all of your printer requirements!